AlayaCare, a leader in cloud-based home care solutions, has launched Layla, an AI-powered conversational agent designed to transform home-based care delivery. Integrated into the AlayaCare platform, Layla provides caregivers and administrators with instant access to essential information via a secure chat interface, enhancing efficiency and improving patient outcomes.
With 80% of healthcare data being unstructured, according to the National Center for Biotechnology Information, caregivers often waste 20–30 minutes per shift searching for scattered information, which delays decision-making and care coordination. Layla addresses this issue by offering real-time access to critical data, including care plans, client profiles, visit updates, and caregiver schedules. By streamlining complex interactions and delivering reliable information, Layla helps care teams work smarter and faster. Key features of Layla include comprehensive data access, seamless integration with AlayaCare Cloud (ACC), robust security with HIPAA compliance, empowered mobility for on-the-go access, and trusted medical knowledge for accurate information on medical terms and conditions.
The launch of Layla supports AlayaCare's vision for the future of home-based care, as outlined by CEO Adrian Schauer in his 2025 predictions for the industry. He emphasizes that AI and advanced technologies are crucial for addressing challenges such as caregiver shortages, rising service demands, and the need for improved client experiences. “We believe the future of home care lies in using technology to complement human effort, and advancements like Layla have the potential to redefine operations,” said Schauer. “Layla demonstrates our commitment to empowering care providers with the tools they need to deliver exceptional care.”
AlayaCare invites home-based care professionals to a live demonstration of Layla on January 22 at 1:00 PM ET, where they can see how the system provides instant access to vital insights through an easy-to-use, secure chat interface.
Click here to read the original news story.