San Francisco-based SuperDial announced the completion of a $15 million Series A funding round combining debt and equity financing, aimed at scaling its artificial intelligence platform that automates administrative phone communications between healthcare providers and insurance companies. The round was led by SignalFire, with participation from Slow Ventures, BoxGroup, and Scrub Capital.
The investment brings SuperDial's total funding to $20 million and marks a significant milestone as the first recipient of investment from SignalFire's newly established $1 billion fund dedicated to applied AI. The capital will primarily support expansion of the company's product development and go-to-market teams as demand for automated healthcare administrative solutions continues to grow.
Founded in 2023, SuperDial has developed voice AI agents that handle outbound phone calls from providers and billing companies to insurers. These AI agents possess sophisticated capabilities including waiting on hold, navigating complex phone trees, and conducting full conversations with payer representatives. The platform addresses critical administrative functions such as benefits verification, prior authorization, credentialing, and claims follow-up, with human call center support available when AI agents encounter tasks beyond their capabilities.
The platform's integration with electronic health records ensures seamless documentation of call outcomes, making it particularly valuable for revenue cycle teams seeking to reduce operational costs and eliminate administrative backlogs. Early adopters have reported impressive results, with customers experiencing up to three times cost savings per call and four times productivity improvements.
SuperDial's client base spans large provider organizations, dental services organizations, managed service organizations, and revenue cycle companies, reflecting broad market acceptance of its technology.
"The timing is perfect for us to tackle this problem at scale, with AI capabilities quickly maturing and the healthcare sector looking for new ways to drive efficiency by leveraging next-gen technology. Our success to date, and the incredible level of interest and excitement we're seeing from the market, are clear signs that we're solving a real, urgent problem," said Sam Schwager, Co-Founder and CEO of SuperDial.
The company has also strengthened its technical capabilities through the strategic acquisition of MajorBoost, a voice AI firm specializing in insurer workflows. With the new funding secured, SuperDial plans to deepen its EHR integrations, continue training its AI agents, and expand into additional administrative workflows, positioning itself at the forefront of healthcare's digital transformation.
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