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12 Mar 2025

Teladoc Health Expands Connected Care Partnerships Across Multiple Specialties

Teladoc Health has announced a significant expansion of its connected care partnerships, adding new specialty categories including digestive health, centers of excellence, fertility, and family building services. This strategic expansion aims to strengthen Teladoc Health's integrated care offerings while providing members with seamless access to specialized services through the company's platform.

The expanded partnerships build upon Teladoc Health's existing collaborations with Hinge Health and Sword Health for musculoskeletal care, creating a more comprehensive virtual care ecosystem for members. The new partners joining Teladoc's connected care program represent leaders in various specialized healthcare domains.

Carrot Fertility joins the network to offer personalized support and care access for various family-building journeys, encompassing pre-pregnancy, pregnancy, postpartum, parenting, fertility, adoption, and menopause services. For complex medical interventions, Carrum Health connects members with top-tier providers for surgery, cancer treatment, and substance use disorder treatment through a value-based Centers of Excellence (COE) model.

In the digestive health space, Teladoc has added two partners with complementary approaches. Cylinder Health provides dynamically updated content and care plans for digestive issues, supported by a dedicated care team that includes health coaches, registered dietitians, and GI doctors. Meanwhile, Oshi Health offers a virtual GI center of excellence with a multidisciplinary team delivering personalized care and interventions for digestive health conditions, backed by an ROI guarantee.

"We know that customers and members are looking for new ways to connect multi-condition healthcare needs across a growing ecosystem of solutions," said Kelly Bliss, Teladoc Health President of U.S. Group Health. "Not only are we connecting our customers and members to best-in-class partners, but we're also delivering a truly integrated experience, all on the innovative, industry-leading Teladoc Health app that they already trust for primary care, cardiometabolic care, mental health and complex needs."

The expansion demonstrates Teladoc Health's commitment to creating a comprehensive virtual care platform that addresses diverse healthcare needs. By integrating specialized services within its existing application, Teladoc aims to simplify access to care while maintaining continuity across different aspects of healthcare delivery.

This strategic move positions Teladoc to better serve its members with more holistic virtual care options, potentially improving healthcare outcomes while streamlining the patient experience across multiple conditions and specialties.

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