AI @ HLTH : Trusting Generative AI in Healthcare: A Necessity
In this conversation, Host Sandy Vance and Jen Sullivan from Deloitte discuss the critical role of generative AI in healthcare, emphasizing the importance of building consumer trust. They explore the current landscape of AI in healthcare, the skepticism surrounding its use, and the regulatory and ethical considerations that organizations must navigate. The discussion highlights the potential benefits of generative AI, including improved patient access and personalized treatment plans, while also addressing the challenges of maintaining privacy and security. Sullivan shares insights on how Deloitte supports healthcare organizations in implementing AI responsibly and effectively.
In this episode , they discuss:
Building consumer trust in generative AI is essential for its success in healthcare.
Deloitte plays a significant role in the healthcare sector, serving various stakeholders.
A majority of consumers believe generative AI can reduce wait times and costs.
Skepticism towards generative AI has increased among consumers over the past year.
Distrust in AI tools is linked to concerns about bias and privacy.
Healthcare data is a high-value target for cyber adversaries.
Generative AI can enhance the patient-physician relationship if used correctly.
Transparency and ethics are crucial in the deployment of generative AI.
Healthcare organizations must educate both patients and clinicians about AI.
Deloitte assists organizations in navigating the complexities of AI implementation.
A little about Jen:
Jen Sullivan is a seasoned and innovative cyber strategy leader with 28 years of experience in technology and cybersecurity, with 24 years of deep focus in life sciences and health care. Her technical infrastructure background has expanded throughout her tenure to a range of security areas including cyber strategy, threat detection and response, data protection and privacy, regulatory compliance, and technical resiliency. Jen serves some of the industry’s largest and most complex clients and leads our Cyber Strategy and Transformation practice. Beyond client service, she has held pivotal leadership roles in talent and business transformation within both our operate and cyber practices. She has a deep passion around equity, particularly health equity. Jen serves on Cyber’s executive leadership team, is a leader in Women in Cyber and is the Advisory Life Sciences & Health Care Generative AI leader.
