Executive Series: Bridging the Gap Between Clinicians and Tech in Healthcare
Innovation in healthcare is not just about technology; it's about solving real challenges like workforce shortages and care fragmentation.
In this episode, Dr. Eve Cunningham, Providence's Chief of Virtual Care and Digital Health, highlights the strategic priorities of workforce shortage, hospital capacity, and care fragmentation, which guide Providence's innovation efforts. Eve discusses Providence's extensive virtual care portfolio, addressing patient needs from primary care to post-acute services. She also explores the concept of omnichannel healthcare, breaking down barriers like clinician engagement, regulatory hurdles, and privacy concerns. Eve emphasizes the importance of collaboration between clinicians and tech experts to drive meaningful change. Finally, she shares Providence's journey towards integrating digital solutions seamlessly into care delivery, exemplified by their success with Med Pearl, a clinical intelligence platform.
Tune in and learn how Providence is leading the charge in transforming healthcare delivery for the better!
About Dr. Eve Cunningham:
Eve Cunningham, MD MBA, the Chief of Virtual Care and Digital Health at Providence, and an active member of the HIMSS community. Throughout her career, she's balanced surgical skills as a gynecologist with incubating and scaling digital assistant products for providers at Providence.
Balancing career with spouse and three children has been her biggest challenge. She advises working mothers to customize their balance based on beliefs, resources, and support. As a leader, she's sensitive to her team's challenges, balancing work and life.
Her future challenge is navigating healthcare transformation and integrating AI/ML technology into clinical workflows, advocating for clinician involvement to ensure responsible use. Cunningham believes the future of health information and technology for women is bright, with more entering the field and changing gender ratios emphasizing value and competency.
Motivated by mentorship, she resonates with Steve Jobs' quotes on teamwork and revolutionary change. Cunningham is proud to serve on HIMSS committees and recently participated in the CMIO Panel at HIMSS22, focusing on innovations to address burnout and administrative burden.
Things You’ll Learn:
- Innovation in healthcare is not just about technology; it's about solving real challenges like workforce shortages and care fragmentation.
- Virtual care isn't just for minor issues; it spans from primary care to post-acute services, improving access and outcomes.
- Omnichannel healthcare aims to provide seamless care across different platforms, but regulatory hurdles and privacy concerns remain significant barriers.
- Collaboration between clinicians and tech experts is essential for meaningful innovation in healthcare.
- Successful healthcare transformation requires a holistic approach, considering both clinical outcomes and financial sustainability.
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