Executive Series: Building a Healthcare Giant
Amid deep-pocketed competitors, innovation isn't just a buzzword; it's a survival tactic.
In this episode, Novlet Mattis, the Chief Digital and Information Officer at Orlando Health, joins to discuss the vast scale and complexities of the organization, recognized for excellence in its pediatric and adult trauma programs, and how it has maintained a leading edge in a fiercely competitive market. With a sharp focus on strategic imperatives such as growth, innovation, and physician loyalty, she delves deep into Orlando Health’s aggressive push for a $10 billion growth target and its expansion into international markets. Novlet also sheds light on their digital transformation journey, the implementation of critical platforms like Epic, and their forward-thinking ventures, such as a 'digital front door' and virtual healthcare initiatives.
Tune in to draw inspiration on how to break codes and push boundaries in your journey.
About Novlet Mattis:
Novlet Mattis, Senior Vice President, Chief Digital and Information Officer, As Orlando Health’s chief digital and information officer, Novlet provides executive leadership for information technology, digital capability supply chain, and systems that advance clinical and business strategies, digitally engage patients, providers, and businesses, and optimize operational processes.
Before joining Orlando Health in 2018, she was with Ascension Health in St. Louis, where she served as vice president of information technology, supporting more than 125 hospitals across the U.S. and international joint ventures.
Novlet was also vice president of IT and chief information officer at UNC Rex Healthcare in Raleigh, North Carolina, and has held leadership positions at Dell Global Services, Lucent Technologies, and AT&T.
She earned a bachelor’s in business administration from Howard University and an MBA from George Washington University, both in Washington, D.C. She is a Certified Healthcare CIO through the College of Healthcare Information Management Executives (CHIME).
Things You’ll Learn:
- Orlando Health strikes a crucial balance between managing finances and innovating, particularly by adopting a unified EMR system and ventures into AI to improve patient care.
- The organization is not just expanding its physical footprint but also investing in data and digital platforms for future growth.
- Orlando Health’s response to COVID-19 and push towards digital innovations like virtual sitters demonstrate resilience and forward thinking.
- By centralizing their data, the organization is paving the way to monetize information while ensuring enhanced patient care.
- Orlando Health stands out because of physician loyalty, strong economies, and unparalleled patient care.
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