04 Apr 2024 | 3 MIN READ

Live at ViVE: The Future of Healthcare Staffing

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Sponsored by:
RLDatix

Recognizing the front-line healthcare professionals’ contributions fosters a culture of innovation and problem-solving within healthcare organizations.


In this episode, Ann Louise Puopolo, Chair of the Customer Advisory Board at RLDatix, shares insightful thoughts on the challenges facing healthcare staffing and how technology can revolutionize patient care.  She highlights the pivotal role of nurses and the need to optimize their usage to ensure better outcomes for both patients and healthcare providers. Throughout this interview, Ann Louise delves into the significance of leveraging data and analytics to optimize workforce utilization. She also discusses the potential impact of digital transformation on healthcare delivery. 


Don't miss this episode, as Ann Louise offers valuable insights to shape the future of healthcare delivery!


About Ann Louise Puopolo:


Ann Louise is an accomplished and highly respected safety professional and has held many prestigious positions, including Vice President of Enterprise Patient Safety and the Enterprise PSO LLC at CVS Health (until her retirement in 2020) and Vice President of Patient Safety for CRICO (Risk Management Foundation of the Harvard Medical Institutions). More recently, she has been serving as the Chair of the RLDatix Customer Advisory Board, since 2022.


She calls Boston, MA, home and is an active board member of many local healthcare organizations, including the Tufts Medicine Board of Directors’ Committee on the Quality of Care (since June 2021), Vice-chair at Tufts Medical Center Board of Directors’ Committee on the Quality of Care (since 2018), and the Board of Directors for the Alliance for Quality Improvement and Patient Safety - the trade organization to PSOs (since 2013).


Ann Louise has been a long-time collaborator with RLDatix. The relationship began while she was at CRICO supporting the Harvard Medical School affiliated institutions with their programs to mitigate risk and improve safety. When Ann Louise moved to CVS Health, she built out their patient safety program and brought in RL6 to support their retail pharmacy, mail, specialty, infusion, long-term care pharmacies, and MinuteClinic needs.


Ann Louise received a Bachelor of Science in Nursing degree from Vanderbilt University and practiced as a critical care nurse at Boston’s Beth Israel Deaconess Hospital.


Things You’ll Learn:

  • The healthcare staffing crisis has been accentuated by the COVID-19 pandemic, but its roots go much deeper. 
  • Nurses, the backbone of the healthcare system, often take on more than necessary and are underutilized, contributing to burnout. 
  • Ann Louise underscores the potential of technology and data analytics to optimize workforce utilization and enhance patient outcomes.
  • Ann Louise stresses the importance of integrating systems to improve efficiency, highlighting the critical role of data insights in informed decision-making for providers and healthcare organizations.
  • Recognizing the significance of involving frontline healthcare professionals like nurses in decision-making, we can foster a culture of innovation and problem-solving within healthcare organizations by giving them a voice and acknowledging their contributions.

Resources:

Speakers:

AL
Chair, Customer Advisory Board, RLDatix