hellocare.ai, a provider of AI-enabled virtual care delivery solutions for smart hospital rooms, has secured $47 million in an oversubscribed funding round. The investment was led by HealthQuest Capital with participation from several health systems and digital health investors, including UCHealth, Bon Secours Mercy Health, LRVHealth, and OSF Ventures.
The Florida-based company offers a comprehensive virtual care platform designed specifically for smart hospitals. Its suite of tools includes AI-assisted virtual nursing for admissions, rounding, and discharges; telehealth and virtual care delivery; AI-enabled virtual sitting that allows monitoring of up to 32 patient rooms simultaneously by a single remote clinician; workflow management solutions; digital clinic capabilities; remote patient monitoring; and hospital-at-home services.
"This raise represents a powerful vote of confidence in our mission and model," Labinot Bytyqi, founder and CEO of hellocare.ai, said in a statement. "Health systems are asking for a proven, unified virtual care platform to simplify care delivery, drive clinical efficiency, reduce burnout, and increase patient engagement—and that's exactly what we've built. With this funding, we're partnering with some of the leading health systems to scale fast and go deeper into AI to solve healthcare's toughest care delivery and operational challenges."
hellocare.ai currently works with more than 70 health systems and plans to use the new funding to expand its market reach in the smart hospital sector. The company has been actively involved in industry discussions about smart hospital implementation. At the HIMSS25 Smart Health Transformation Preconference Forum in March in Las Vegas, which hellocare.ai co-sponsored, healthcare stakeholders examined how health systems implement various technologies, discussed common challenges during piloting and implementation processes, and shared best practices for evaluating AI, big data, ambient listening, machine learning, robotics, and other technologies.
During a panel at the forum on "Building the Future: The Path to Smart Hospitals," moderated by Doug Mirsky, vice president of the Digital Medicine Society (DiMe), experts discussed the components needed for future smart hospitals, including virtual care technologies, patient-centered design, and AI-powered solutions.
In the competitive landscape of in-patient virtual care platforms, Caregility represents another notable player providing similar services to health systems, deploying sensors and AI within hospital rooms to support remote nursing observation of patients.
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